We have experts certified by Prestashop to support any online store. Our support service can be preventive and/or reactive:
PREVENTIVE
We manage updates to the platform and addons, monitor the status and performance of the system and perform optimization tasks. After a first interview, we determine the recommended number of necessary hours.
REACTIVE
We intervene in the event of a specific incident that could critically affect ecommerce, causing loss of sales and a bad experience for those who visit it. We have schemes with 3 types of priority: High, medium and low.
Support channels
Assistance by mail, chat, telephone or tickets.
- Prestashop Certified Company
- 24/7 Service
What kind of incidents do we resolve?
Configuration
We establish the appropriate parameters for your business.
Payment
Methods We integrate with the most popular payment gateways in the world. We adapt modules according to your collection strategy.
Errors
We do a multiple check to identify and solve the errors that your store presents and that may be generating losses due to unrealized sales.
Speed optimization
Prestashop is the fastest ecommerce framework in the world. We take care of optimizing it so that you can take advantage of this advantage.
Module Configuration
Not all modules are right for your business and not all work optimally. We review versions, possible failures and adjust everything so that your store works efficiently.
