Operational

We define workflows, processes and resources that are necessary for the daily operation of your ecommerce. All these aspects are designed from an omnichannel perspective to enrich and simplify the customer experience with your company. Infallible: means of payment, logistics, return policy and after-sales.

Strategy

First of all, we must align the price strategy, especially if your ecommerce is one more point of sale in your company. Then, the look on the market and the importance of understanding this stage as a dynamic process that fluctuates according to seasonal, commercial and “offer-demand” variables. We identify the “best sellers”, nodal points of strategies for complementary sales.

Digital Business

WE DEFINE

We define new business opportunities and new markets for your product portfolio.

WE PLAN

We plan the main milestones: MVP, exploratory market pilot, global deployment and continued actions.

WE IMPLEMENT

We implement the plan to attract new customers, the marketing plan and its growth actions.
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